ice cream haven privacy policy

Privacy Policy

Last Updated: [Nov 28, 2025]
This Privacy Policy applies to the mobile game Ice Cream Haven (“we”, “our”, “us”).

We are committed to protecting the privacy of our users. This document explains what information we collect, how it is used, and the choices you have.

1. Personal Information

We do not collect or store any personal information from users through the Ice Cream Haven app.

If you believe personal data has accidentally been collected, please contact us immediately at art92888@gmail.com, and we will remove it promptly.

2. Personal Information Sharing

We do not share any personally identifiable information with third parties, except in the following cases:

  • When required by law or legal process

  • When necessary to comply with governmental requests

  • To protect the safety, rights, or property of our users or the public

3. Advertising & Third-Party SDKs

Ice Cream Haven uses third-party advertising and analytics SDKs to improve the app experience and support monetization.

These third parties may collect data under their own privacy policies, such as:

  • Device information

  • IP address

  • Ad interactions

  • Approximate location

  • Usage behavior

Third-Party Services We Use

We ensure our ad partners comply with applicable privacy laws, including COPPA when serving ads in child-directed experiences.

4. Kids Privacy & COPPA Compliance

We comply with the Children’s Online Privacy Protection Act (COPPA).

  • We do not knowingly collect personal information from children under 13.

  • If a user identifies themselves as under 13 via support requests, we will delete any related information securely and immediately.

  • Some third-party ad networks may show contextual (non-personalized) ads in child-directed sections of the game.

  • If a child clicks an ad, they may leave the app; the advertiser’s privacy policy will then apply.

Parents and guardians are encouraged to review third-party privacy policies before allowing children to use the app.

5. Information Collected by Third Parties

Ice Cream Haven integrates Firebase Analytics and other ad SDKs that may collect non-personal usage data, such as:

Firebase / Google Analytics may collect:

  • Browser language, country, and city

  • Device and system information (OS, model, provider)

  • Screen resolution

  • App behavior (screens viewed, session duration, features used)

This information is used to improve performance, stability, and user experience.

6. Information Disclosure & Security

We may disclose information when:

  1. You give explicit permission

  2. Required by law or government authorities

  3. Needed to protect our legal rights or user safety

We take reasonable measures to secure data transmitted through our app.
However, no system is 100% secure.

7. In-App Purchases

Some versions of Ice Cream Haven may offer optional in-app purchases.
Payment data (including card information) is processed only by the platform provider:

  • Google Play Store

  • Apple App Store (if applicable)

We do not have access to payment details at any point.

Parents can restrict purchases through device settings.

8. Push Notifications

If enabled, Push Notifications may be used to send:

  • Game updates

  • Rewards and event alerts

  • Promotions

Users may disable notifications anytime in device settings.

9. Device Permissions

We may request optional permissions such as:

  • Storage (save game data or screenshots)

  • Camera (if required for gameplay features)

Users may revoke permissions from:
Android: Settings → Apps → Ice Cream Haven → Permissions

Some features may not function if permissions are denied.

10. How We Use Collected Data

We use non-personal data from third-party SDKs to:

  • Improve gameplay and app performance

  • Show relevant advertisements

  • Optimize user experience

  • Track analytics and crash reports

In regions such as the European Union, explicit consent may be required before collecting data for advertising purposes.

11. User Choices & Opt-Out Options

Depending on your region, you may opt out of:

  • Personalized ads

  • Analytics tracking

  • Push notifications

  • Device permissions

Ad networks may offer additional opt-out options via their privacy pages.

12. Contact Us

If you have questions, requests, or complaints regarding this policy, contact us at:

📧 art92888@gmail.com


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